London, 25th April 2024 – Flutterwave, Africa’s leading payments technology company, has partnered with payment processing specialist, Acquired.com, to help users process domestic card payments on Send App, Flutterwave’s flagship remittance product.
Leveraging Acquired.com’s payment processing expertise, Send App will offer faster and more secure outward remittance transactions for UK and EU cardholders sending money to their business partners or loved ones in Africa.
“We are dedicated to enhancing the customer experience by working with the best partners to improve speed, transparency, and facilitating hassle-free money transfers. To achieve this, we have partnered with the industry’s leading platform to support our business goals. Acquired.com’s expertise and highly consultative approach makes them an ideal partner for us,” said James Hardy, Senior Vice President, Consumer Business.
Send App empowers customers to send money quickly and reliably to local bank accounts and mobile money wallets. Collaborating with Acquired.com for processing ensures a seamless customer experience. Flutterwave announced Send App’s rebrand earlier in August 2023, improving its experience and introducing new features like in-app customer support, voucher codes, and expanding geographies.
A pivotal aspect of this partnership involves Acquired.com’s work with Flutterwave on payments optimisation. This entails tailored analysis, presenting results, and offering recommendations to further enhance Flutterwave’s processing capabilities and streamline the customer journey. These recommendations, combined with the introduction of intelligent BIN routing through Acquired.com’s multiple acquiring connections, have resulted in a frictionless customer experience.
Commenting on the announcement, Mark Johnson, Commercial Director at Acquired.com, commented, “We have thoroughly enjoyed collaborating with Flutterwave, tailoring our solution to meet the specific needs and address the challenges of the most trusted payments infrastructure providers on the African continent. Our customised analysis and recommendations have helped Flutterwave build on its success rates, increase collections, and enhance the customer experience – which is at the core of our service. We look forward to supporting Flutterwave as they continue to thrive in their business.”
About Flutterwave
Flutterwave is the leading payments technology company that enables businesses across the world to expand their operations in Africa and other emerging markets through a platform that enables local and cross-border transactions via one Application Programming Interface (API). Flutterwave has processed over 600M transactions in excess of USD $30B and serves more than 1.5m businesses, including customers like Uber, Airpeace, Bamboo, Piggyvest, and others.
The company’s key advantage is connecting businesses to various local and international payment types to enable them to expand globally. It also enables cross-border transactions from the diaspora to African countries via its SendApp product. Flutterwave processes payments via multiple payment modes, including local and international cards, mobile wallets, bank transfers, and Google Pay. The company has an infrastructure reach in 34 African countries. For more information on Flutterwave’s journey, please visit www.flutterwave.com
About Acquired.com
Acquired.com have built a next-generation payments platform focused on powering recurring commerce and the digital economy. We exist to give businesses competitive advantage and help them achieve their goals in the digital economy. Acquired.com provides businesses with next-generation payments infrastructure and technology that allows businesses to unify, manage and optimise the entire payment lifecycle across payment methods, through a single strategic and commercial relationship.
In addition to next-generation capabilities, our merchants benefit from exceptional sector expertise and a highly personal and tailored service focused on long-term partnerships with our clients. Acquired.com are an FCA-regulated business, an EMD Agent, and a licensed Payment Initiation Service Provider. For more details, please visit www.acquired.com
