Women in Debt: Gender disparity in financial services, and how to improve payment processes

In this episode of the Beyond Now podcast, the Acquired team had the pleasure of sitting down with Isobel Crosse, Head of Strategy and CX at TDX Group, and Vanessa Northam, Head of Charity Development at StepChange Debt Charity.

We spent the podcast hearing about Isobel and Vanessa’s experiences in the payments industry, and how the world of debt gives way to huge gender disparities.

During the conversation, our guests explored the ongoing issues surrounding financial inclusion – specifically how women are more likely to face debt challenges. Through a customer-centric approach and innovative digital tools, companies like Acquired can empower these women to engage with their finances at a time and place that suits them.

Listen on Spotify.