Our dispute management solution is unique in the industry, and reduces the time and effort you spend dealing with dispute.
Merchants utilising the Acquired Dispute Management Solution benefit from:
- Better visibility of dispute performance.
- Significant improvements in recovery rates.
- More efficient management of the dispute lifecycle.
Acquired’s platform allows for the creation of dispute response templates. We automatically link each dispute to its associated transactional data. This removes manual administrative efforts on your side.
You can defend each dispute with one-click. Acquired does the rest.
We send your dispute response to the acquiring bank on your behalf, meaning no more emails to acquirers with individual disputes.
We display the dispute outcome to the merchant, showing whether a dispute has been successfully recovered OR lost. All dispute data is displayed by card scheme, ensuring a merchant’s dispute performance is easily visible. This helps to ensure dispute performance thresholds are not breached.