In our latest episode, the team catch up with James Hill, CEO of Flexys, live at this year’s Money20/20 event in Amsterdam to tackle the topic of improving payment processes.

Grant Evans chats with James about the exciting new partnership launch between and Flexys, and the future of collections management. In the podcast, they dive into the often overlooked details of the digital collection user journey, including how to drive better customer outcomes with multiple payment methods and by offering open banking for debt collection.

They also explore the challenges and benefits of account information service providers (AISP) and payment initiation service providers (PISP) in the world of collections, highlighting the need for frictionless payment processes and customer-centric financial services.

Listen to the episode now on Spotify.